Karikiya Terms and Conditions — Know the Rules

1. Acceptance of Terms

By accessing, registering on, or using the karikiya platform in any way, you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms form a legally binding agreement between you and karikiya. If you do not agree with any part of these terms, you must not use the karikiya platform.

These terms apply to all services offered by karikiya, including casino games, live dealer tables, slot games, sports betting, and any promotional offers. They apply regardless of the device you use to access karikiya — whether that's a mobile phone, tablet, or desktop computer.

2. Eligibility and Account Registration

To register and use karikiya, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. Karikiya does not permit underage gambling under any circumstances.
• You must be registering as an individual, not on behalf of a company or third party.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• You must not be a current employee, contractor, or close family member of a karikiya employee.
• You must not have been previously excluded or banned from the karikiya platform.

When registering on karikiya, you are required to provide accurate, complete, and up-to-date personal information. This includes your full name, date of birth, mobile number, and a valid bKash or Nagad account for payment purposes. Providing false information during registration is a serious violation of these terms and may result in immediate account suspension and forfeiture of any balance held on karikiya.

Each person is permitted to hold only one karikiya account. If karikiya identifies multiple accounts registered to the same individual — whether through the same device, IP address, payment method, or personal details — all duplicate accounts will be closed and any funds in those accounts may be voided. If you believe your account has been closed in error, contact karikiya support immediately.

3. Account Security and Responsibilities

You are solely responsible for maintaining the security of your karikiya account. This includes keeping your password confidential and not sharing your login credentials with anyone else. Karikiya will never ask you for your password via email, phone, or any other channel — if you receive such a request, treat it as fraudulent and contact our support team immediately.

If you suspect that your karikiya account has been accessed without your authorisation, you must notify us immediately. Karikiya will investigate and take appropriate action, which may include temporarily locking your account while the investigation is ongoing. We cannot be held responsible for losses resulting from unauthorised access where you have failed to take reasonable steps to protect your login credentials.

Account Verification (KYC)

Karikiya operates a Know Your Customer (KYC) process in line with standard industry practice. You may be asked to provide identity documents — such as a national ID card or passport — and proof of your payment method at any point. This is particularly common before processing your first withdrawal or when your account activity triggers a review. Failure to complete KYC verification within a reasonable timeframe may result in your account being restricted until the process is complete.

4. Deposits, Withdrawals and Payments

Karikiya supports deposits and withdrawals via bKash and Nagad — the two primary mobile financial services used by Bangladesh players. All transactions on karikiya are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. Deposits are credited to your karikiya account instantly upon confirmation from your payment provider.

Withdrawal Processing

Withdrawal requests on karikiya are processed within 24 to 72 hours of submission, subject to verification requirements. Withdrawals are paid to the same bKash or Nagad account used for your most recent deposit. Karikiya does not process withdrawals to third-party accounts or payment methods that differ from your registered payment details.

• Minimum withdrawal amount: ৳500
• Maximum single withdrawal: subject to your account tier and verification status
• Withdrawals may be delayed if your account is pending KYC verification
• Karikiya does not charge fees on standard withdrawals

Currency and Exchange

All balances, bets, and winnings on karikiya are denominated in BDT. Karikiya does not currently support multi-currency accounts. If your payment provider applies any currency conversion fees, those are outside karikiya's control and will not be reimbursed.

5. Bonuses and Promotional Offers

Karikiya offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to specific terms that will be clearly stated at the time the offer is made. These terms include wagering requirements, eligible games, minimum deposit thresholds, and expiry dates. It is your responsibility to read and understand the specific terms of any bonus before accepting it on karikiya.

Wagering Requirements

Most bonuses on karikiya carry a wagering requirement — this means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the bonus funds can be converted to withdrawable cash. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in total bets before the bonus becomes withdrawable.

• Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games may contribute less
• Bonus funds expire if wagering requirements are not met within the stated timeframe
• Karikiya reserves the right to void bonuses if abuse or exploitation is detected
• Only one bonus can be active on your karikiya account at a time unless otherwise stated

6. Game Rules and Betting Conduct

All games available on karikiya — including casino games, live dealer tables, slot games, and sports betting — are governed by their individual game rules in addition to these general terms. You are responsible for understanding the rules of any game before you play it on karikiya. Game rules are accessible from within each game or from the Game Information page.

All casino games on karikiya use certified Random Number Generator (RNG) technology. The outcomes of all games are statistically independent and cannot be predicted or manipulated. The published Return to Player (RTP) figures on karikiya accurately reflect long-term game performance across millions of rounds.

Sports Betting Rules

Sports bets placed on karikiya are settled according to the official result of the relevant event. In the event of a postponement, cancellation, or abandonment, karikiya's specific sports betting rules will determine how affected bets are settled. Karikiya reserves the right to void bets placed on events where the integrity of the result is in question.

Technical Errors

In the event of a technical error, system failure, or software malfunction during a game session on karikiya, the affected round may be voided and your stake returned. Karikiya is not liable for losses resulting from technical issues outside our control, including internet connectivity problems on your end.

7. Prohibited Activities

The following activities are strictly prohibited on the karikiya platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of funds:

• Registering more than one account on karikiya
• Providing false or misleading personal information during registration or verification
• Using karikiya for any form of money laundering or financial crime
• Attempting to exploit software bugs, glitches, or vulnerabilities in karikiya's platform
• Using automated software, bots, or scripts to interact with karikiya's games or platform
• Colluding with other players in live dealer games or sports betting markets
• Attempting to reverse-engineer or copy any part of karikiya's software or content
• Harassing, threatening, or abusing karikiya staff or other players

8. Responsible Gaming

Karikiya is committed to promoting responsible gaming across the platform. We provide a range of tools to help players manage their gaming activity, and we encourage all karikiya players to use them proactively rather than reactively.

The following responsible gaming tools are available to every karikiya player at no cost:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your karikiya account
• Session time reminders: Receive notifications when you've been playing for a set period of time
• Cooling-off periods: Temporarily restrict your access to karikiya for a defined period
• Self-exclusion: Permanently exclude yourself from karikiya if you feel your gaming is becoming a problem

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources. Karikiya takes problem gambling seriously and will always act in the best interests of player welfare.

9. Intellectual Property

All content on the karikiya platform — including but not limited to logos, game graphics, text, software, and design elements — is the intellectual property of karikiya or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any karikiya content without prior written permission. Unauthorised use of karikiya's intellectual property may result in legal action.

10. Limitation of Liability

Karikiya provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Karikiya is not liable for losses arising from:

• Platform downtime or scheduled maintenance
• Internet connectivity issues on the player's end
• Third-party payment provider delays or failures
• Events outside karikiya's reasonable control (force majeure)
• Decisions made by players based on information published on karikiya that is subsequently found to be inaccurate

In all cases, karikiya's maximum liability to any individual player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

11. Amendments to These Terms

Karikiya reserves the right to amend these terms and conditions at any time. When material changes are made, we will provide reasonable notice to registered players via email or in-platform notification. The updated terms will be published on this page with a revised "Last Updated" date. Your continued use of karikiya after the effective date of any amendment constitutes your acceptance of the revised terms.

If you do not agree with any changes to karikiya's terms and conditions, you should stop using the platform and contact support to close your account and withdraw any remaining balance.

12. Contact and Complaints

If you have a question about these terms or wish to raise a complaint about your experience on karikiya, please contact our support team at [email protected]. We aim to respond to all queries within 24 hours. For formal complaints, karikiya operates a structured complaints process — details are available from our support team on request.